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TERMS OF SERVICE – PRINT SALES - Delivery & refunds

1. Overview

These Terms of Service apply to all print sales made through Lynn Keddie Art via this website. By placing an order, you agree to these terms.

2. Printing and Fulfilment

All fine art prints are produced and shipped by The Print Space, the UK’s first 100% end-to-end carbon-neutral fine art and photographic printer.
Prints are made to order on Giclée Hahnemühle German Etching paper and may be supplied framed or unframed, as specified at purchase.

3. Payment

Full payment is required at the time of order. Prices include VAT (where applicable) but exclude shipping costs, which are calculated at checkout.

4. Delivery

• UK orders: usually delivered within 3–7 working days.

• USA orders: usually delivered within 7–14 working days.
  Delivery times may vary depending on courier services and customs clearance.
  Currently, we only deliver to the UK and USA.

5. Customs and Duties

International customers are responsible for any customs duties or import taxes applicable in their country.

6. Copyright

All artwork remains the copyright of Lynn Keddie. Purchasing a print does not transfer copyright or reproduction rights.

7. Contact

For order queries or support:
📧 lynn@lynnkeddie.com
🌐 www.lynnkeddie.com

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REFUND & RETURNS POLICY – PRINT SALES

1. Damaged or Incorrect Items

If your print arrives damaged, faulty, or incorrect, please contact me within 14 days of receipt.
Include your order number and clear photos of the issue. I will arrange a replacement or refund as appropriate.

2. Change of Mind

Because prints are made to order, refunds or exchanges cannot be offered for change of mind once production or dispatch has started.

3. Framed Prints

Framed prints are checked before dispatch. Minor variations in frame colour or finish are not considered faults.

4. Lost Deliveries

If your order has not arrived within a reasonable time, please get in touch so I can investigate and resolve the issue.

5. Contact for Returns

Please email lynn@lynnkeddie.com with your order details before returning any item. Unauthorised returns may not be accepted.

If you like, I can write a separate short version of each for your Wix checkout (a concise “By purchasing you agree to…” summary) so customers see it before paying. Do you want me to draft those next?